Privacy Policy – AmritÊlite Mithila Makhana

Last updated: 25-01-2026

At AmritÊlite Mithila Makhana, we value the trust you place in us and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services.

1. Information We Collect

We may collect the following types of information:

• Name
• Mobile number
• Email address
• Shipping & billing address
• Order details

• IP address
• Browser type
• Device information
• Pages visited and time spent

This data helps us improve website performance and user experience.

2. How We Use Your Information

• Process and deliver orders
• Respond to enquiries and customer support
• Send order updates, offers, or important notifications
• Improve our products, services, and website
• Comply with legal and regulatory requirements

We do not sell or rent your personal data to third parties.

3. Cookies & Tracking Technologies

Our website may use cookies to:

• Enhance browsing experience
• Analyse traffic and performance
• Remember user preferences

You may disable cookies through your browser settings, though some features may not function properly.

4. Sharing of Information

We may share your information only with:

• Delivery and logistics partners
• Payment gateways (if applicable)
• Legal or government authorities when required by law

All third parties are required to maintain confidentiality and data security.

5. Data Security

We implement reasonable security practices to protect your personal data from:

• Unauthorized access
• Loss, misuse, or alteration

However, no digital transmission is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Request access to your personal data
• Request correction or deletion
• Opt out of promotional communication

You can exercise these rights by contacting us directly.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites.

8. Children’s Privacy

Our products and services are not intended for children under the age of 18. We do not knowingly collect data from minors.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

Refund & Cancellation Policy – AmritÊlite

At AmritÊlite, we take great care to deliver premium-quality makhana in hygienic and safe packaging. Due to the nature of food products, our refund and cancellation policy is as follows:

1. Order Cancellation

• Orders can be cancelled only before dispatch.
• Once the order has been dispatched, cancellation is not allowed.
• To request cancellation, please contact us immediately via WhatsApp or email.
  WhatsApp: +91 7840848945
  Email: amritelite2325@gmail.com

2. Returns & Refunds

We accept returns or refunds only in the following cases:

• Product received is damaged
• Product received is expired
• Wrong product delivered

Requests must be raised within 24 hours of delivery with:

• Clear photos/videos of the product
• Original packaging intact

3. Non-Returnable Items

• Opened or partially consumed products
• Products damaged due to improper storage by the customer
• Change of mind after delivery

4. Refund Process

• Once the issue is verified, we will offer either:
    o Replacement of the product, or
    o Refund to the original payment method
• Refunds, if approved, will be processed within 5–7 working days.

5. Contact for Refund Issues

For any refund or return-related concerns, please contact:
amritelite2325@gmail.com
WhatsApp: +91 7840848945

Shipping & Delivery Policy – AmritÊlite

At AmritÊlite, we ensure timely and safe delivery of our premium Mithila makhana across India.

1. Order Processing Time

• Orders are processed within 1–2 business days after confirmation.
• Orders placed on Sundays or public holidays will be processed on the next working day.

2. Shipping Timeline

• Estimated delivery time: 3–7 business days, depending on location.
• Delivery timelines may vary due to:
    o Courier partner delays
    o Weather conditions
    o Regional restrictions

3. Shipping Coverage

• Currently, we ship across India.
• For bulk orders or special locations, delivery timelines may differ.

4. Shipping Charges

• Shipping charges (if applicable) will be clearly mentioned at checkout or communicated during order confirmation.
• Any additional charges for remote areas will be informed in advance.

5. Delivery Responsibility

• Once the order is handed over to the courier partner, AmritÊlite is not responsible for delays caused by logistics providers.
• Customers are requested to provide accurate address and contact details to avoid delivery issues.

6. Damaged or Missing Items

• If the package appears damaged at the time of delivery, please:
    o Do not accept the package, or
    o Record a video while opening and contact us immediately

WhatsApp: +91 7840848945
Email: amritelite2325@gmail.com

7. Contact Information

For shipping or delivery-related queries:
AmritÊlite Mithila Makhana
Email: amritelite2325@gmail.com
WhatsApp: +91 7840848945